1. Jewel Jogan jewellery is completely hand-crafted at our workshops and needs to be handled delicately. Handle each piece with care, as many pieces—especially those with stones—are prone to breakage if dropped or handled roughly.
   
   
2. Avoid wearing jewellery during physical exercise, cooking, or any activity that could cause scratches or breakage.
   
3. Store your jewellery in a dry place, away from humidity, moisture, and extreme temperatures.
   
   
4. Rings, bangles, and bracelets should be worn sparingly to avoid damage through impact.
   
   
5. Remove rings before washing or showering, as soap particles may become lodged in stone settings and crevices. Harsh soaps and detergents can also tarnish the product.
   
   
6. Always store jewellery in its own box or pouch to prevent scratching, chipping, and entanglement—especially pieces strung with beads or pearls.
   
   
7. Avoid using commercial jewellery boxes, as chemical adhesives inside them may cause discolouring and blackening. Use plastic boxes layered with cotton cloth and bubble wrap for safe storage.
   
   
8. All Jewel Jogan silver jewellery is hand-polished before sale. However, metals like silver and alloy are prone to oxidation and tarnishing when exposed to air.
   
   
9. Gently rub your jewellery with a cotton cloth after each wear to remove any residue from grooming products before storing.
   
   
10. Do not use liquid cleaners on alloy, silver, or gold jewellery.
    
    
11. Gold-plated silver jewellery will gradually lose its plating with frequent use. You can request replating for a nominal charge—please reach out to us via email or WhatsApp.
    
    
12. Avoid contact with hard surfaces to prevent scratching or wearing down plating and enamel.
    
    
13. Never clean jewellery with detergent, soap, or toothpaste.
    
    
14. When dressing, jewellery should be worn last, after makeup and perfume application, as cosmetic products can damage metal and stones.
    
    
15. Stone-set jewellery requires extra care to protect its settings.
    
    
16. Pearls are delicate. The nacre coating can wear off if not handled with care. Always store pearls in a soft-lined box away from metal jewellery to prevent rubbing or chipping.
    
    
17. Heat and light can affect the color and durability of many gemstones. Keep all stone jewellery away from direct sunlight.
    
    
18. Navratana (Nine Gemstone) jewellery represents 9 planets for astrological purposes. We do not claim responsibility for any individual beliefs or their associated effects.
    
    
19. While great care is taken to ensure our jewellery maintains the highest standards in quality and craftsmanship, minor issues like breakage or stone displacement may still occur due to conditions beyond our control.
    
20. If you have any concerns, please send the jewellery piece back to us. If the issue falls within our scope, we will gladly rectify it for you.